Who we are

Next Contact is a global provider of solutions BPO (Business Process Outsourcing) in Contact Center.

We develop solutions that increase the levels of loyalty and retention in your consumers.

The contact center solutions that we offer are focused on improving the customer experience, connecting channels of communication that will enhance performance, giving real-time responses achieving customer satisfaction.

We develop global solutions for a competitive market. We also implement the most actual technological tools, which enable us to ensure balance and flexibility to the specific needs of our customers.

Mission

Mission

To improve the quality of communication and interaction of our customers with their users implementing the latest digital technologies and committed employees to the needs of each client.

Vision

Vision

Position ourselves in the market as a company of custom and innovative communication solutions to help our customers to build loyalty, and grow with them, developing global markets while caring for business profitability.

Values

Values

  • Customer orientation
  • Teamwork
  • Quality and commitment
  • Organizational ethics
  • Social responsibility